80%+
of inquiries handled without a human
For e-commerce teams drowning in customer messages
The AI agent that answers your customers on every channel
Seedian Frontdesk is a done-for-you AI agent that answers customer inquiries across WhatsApp, Instagram, web, Email, Facebook Messenger, and Telegram — connected to your store's real catalog, stock, and policies.
20-min call · No commitment · Fixed quote in 24h
- First reply in seconds, 24/7
- Reads your catalog in real time
- Escalates critical cases to your team
Plugs into the systems you already use
- E-commerce platforms
- ERPs
- Spreadsheets
- Helpdesks
- CRMs
<30s
to first reply, day or night
6+
channels most teams launch on — same brain, same tone, more on request
24/7
nights, weekends, and holidays included
Omnichannel from day one
One agent on the channels you use — and the next ones you add
Below are the integrations most teams start with; we connect others when your scope needs them. Same knowledge, same tone, same catalog everywhere — no duplicated setup per channel.
Website
Messenger
Telegram
These six are the usual starting set. If your customers live somewhere else, we scope and connect it.
What the agent does
Answers grounded in your business, not generic templates
Pricing, stock, variants, shipping, returns, payment methods, store hours, and order status — pulled from your real systems.
Catalog-grounded
Replies are drawn from your real systems — e-commerce platform, ERP, spreadsheets, or wherever your catalog and stock live — and stay in sync as your data changes.
Policy-grounded
Shipping, returns, warranties, payments, and hours: the agent answers exactly how your team would, reading from your approved policy documents.
Clean human handoff
When the conversation is critical — sensitive cases, VIP customers, or any other case that requires human intervention — it escalates to your team with the full context.
Who it's for
Built for teams that can't keep up with the message volume
Founder / e-commerce owner
Inbound volume is overwhelming and conversion drops when replies are slow.
An always-on agent that answers like a trained employee, in your tone and from your catalog.
Customer-service / e-commerce manager
The team repeats the same answers all day and still misses messages.
Automates the repetitive 80% and escalates the critical 20% cleanly to your team.
Marketing / social media lead
Instagram and WhatsApp DMs pile up faster than they can answer.
A native, on-brand agent that replies instantly in every channel.
Operations lead
Manual answers cause mistakes about stock, prices, and shipping.
Answers always pulled from your real systems — catalog, ERP, policies — instead of memorized by humans.
Done-for-you service
We implement it, connect it, and keep it running in production
This is not a bot builder. The Seedian team handles discovery, customization, integration, and continuous optimization.
01
Discovery
We map your catalog, stock, policies, tone, and the channels where your customers already write.
02
Customize the agent
We calibrate tone, rules, and replies so the agent sounds like your brand — not a generic bot.
03
Integration
We connect your e-commerce platform, ERP, spreadsheets, helpdesk, and the agreed channels — whatever stack you're already running.
04
Ongoing optimization
We monitor real conversations and tune the agent as new edge cases appear.
Seedian Frontdesk vs alternatives
Why it isn't just another chatbot
Seedian Frontdesk
Done-for-you and customized
We design, integrate, and operate the agent around your real catalog and policies.
Self-serve bot builders
You design and maintain the flows
Logic and content live with your team. Not deeply integrated into your e-commerce stack.
Seedian Frontdesk
True omnichannel, one brain
WhatsApp, Instagram, web, Email, Messenger, and Telegram with the same knowledge and tone.
Single-channel tools
Channels left uncovered
WhatsApp-only solutions leave Instagram, web, and email underserved.
Seedian Frontdesk
Scale without adding headcount
Covers 24/7, nights, weekends, and holidays with a predictable fixed cost.
Hiring more reps
Linear cost and limited hours
Customer-service grows expensively and nights and weekends still go uncovered.
Live demo
See it answer on your real catalog
Send us your store URL and we'll show you how Seedian Frontdesk would answer your top 10 customer questions.
Activate your agent
20 min · No commitment
What teams usually ask
Answers to the most common objections
"Bots feel robotic and hurt my brand."
The agent is calibrated to your tone, catalog, and policies. It answers like a trained employee, and escalates to your team the moment it's unsure or the situation is critical.
"I already tried chat automation before and it didn't work."
Most of those tools require you to design flows and content yourself. Seedian Frontdesk is done-for-you and grounded in your real catalog and policies, not in pre-built flows.
"What if it answers something wrong?"
The agent only answers from your real data and approved policies, and escalates anything ambiguous or critical to your team. We monitor conversations and tune the agent continuously.
"My catalog changes all the time."
The agent reads from your real catalog and stock source — whether that's an e-commerce platform, an ERP, a spreadsheet, or a mix of them — so it stays in sync as your data changes.
"Does it work on Instagram, WhatsApp, and my website at the same time?"
Yes. Seedian Frontdesk is omnichannel by design: WhatsApp, Instagram, web, Email, Facebook Messenger, and Telegram are the typical starting set, with the same knowledge and tone across all of them — and we connect other channels when your build needs them.
"Will I be charged again every time I need something new?"
The recurring subscription covers the agreed scope. Any expansion of scope is estimated and quoted separately, so the base service stays predictable.
"Is this overkill for my store?"
If you handle fewer than ~100 customer messages a month, probably yes. Seedian Frontdesk pays off when reply volume is genuinely overwhelming your team.
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1
20-min call
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2
Fixed quote in 24h
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3
Live in 30 days
Stop losing sales because no one replied in time
We'll show you how Seedian Frontdesk can handle 80% of your inquiries and escalate the rest to your team — using your catalog, your tone, and your policies.
- Seedian Frontdesk answering live on your real catalog
- A 30-day plan to go live on your channels
- Fixed quote for setup and monthly
20-min call · No commitment · You leave with a clear plan